We’ve all been here, to this awful place where time seems to stand still…it’s called being placed on hold. Isn’t it the worst? One of the best ways to put someone in a bad mood is to ask them to hold. We all have busy lives, no one’s got time for that! Our Web Chat […]
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Reviews Just Got Even More Important
It’s no secret that reviews are the key to growing your business. If you don’t have a significant amount of reviews, people will not come to see you. It’s that simple! Gaining more reviews will boost your sales, improve retention and increase your bottom line. But now, not only are reviews necessary for your growth, […]
Dr Jack Wolfson
Dr TJ Thriving
CV Now What
Boosting Your Numbers with Appointment Reminders
Let’s face it, patients don’t always show up when they agree to! It’s an inevitable fact that doctor appointments are going to be broken. National Institutes of Health studies reveal that a whopping 42% of medical appointments are skipped out on. When each and every appointment affects your bottom dollar, that number is too high […]
Stop Incentivizing your Online Reviews!
In years past, you might have been advised on how to get more reviews online. “Hold a raffle. Give away free movie tickets. Offer a discount on future services.” All would have been great ideas to collect more online reviews at some point in the past. However, as you know the internet is ever changing, […]
What Happened to my Google Reviews?
You may or may not have already heard about disappearing Google reviews. Google recently reported that any reviews that were previously posted anonymously will be removed from public view. And from this point forward, they are no longer allowing any reviews to be posted without being signed in to a Google account. This change has […]
Google Guidelines Update
Hello Everyone, As the story goes…Google makes yet another guideline change that you will need to understand. Here it is, straight from the horse’s mouth: What does this mean and how does it affect YOU? Let’s look at the 2nd bullet point. “Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers.” […]
Yelp Says Just Don’t Ask
Yelp came out a few weeks ago blasting “reputation management companies” and people that use these companies. They went so far as to update their algorithm to try to “catch” businesses who are using reputation management companies. They sent letters to these management companies and to the businesses they flagged for using them. This is […]