Review Wave fully integrates with ChiroTouch! This integration is ironclad and robust, making it one of our most used. Here’s a ChiroTouch review covering all the bases.
By integrating your Review Wave account with ChiroTouch, you can take full advantage of automated feedback requests (including deciding which appointment types to send those to). Just set it up once and forget it! You determine how frequently feedback requests are sent out, who should get them, and how long after the appointment they are sent.
You can also take advantage of our add-on features like 2-Way Texting and Appointment Reminders, as well as Online Scheduling. With Appointment Reminders, you determine which appointment types should be sent a reminder, when your patients get reminded, and how frequently. Reminders can go out by text and/or email. You can even set them up to go out at a specific time of the day. Once Appointment Reminders start going out to your patients, you can have them text you back to confirm their appointment, and then you can easily 2-Way Text with them right from your Review Wave dashboard. There’s never been a simpler option. Our 2-Way Texting platform closely resembles that of a smart phone, so it’s easy to use and navigate.
And 2-Way Texting isn’t just about confirming appointments. ChiroTouch reviewers love having the ability to instantly check with a patient to see if they are running late, or reschedule a missed appointment on the fly, or just find out how a patient is feeling after treatment. It really gives your staff a convenient way to improve customer service and quality of care.
With the 2-Way Texting integration, you can actually send out bulk texts to your patients as well. Whether you send it to recent patients who were in the office within the last week, or to those patients who are scheduled to come in over the next few days, it’s all available for your convenience. Get your message out to your patients in just seconds with the Bulk Texting feature.
ChiroTouch and Review Wave work together to make your life easier! No ChiroTouch review would be complete without discussing Online Scheduling. By adding a simple button to your website which says “Schedule an Appointment”, you can drastically cut down the amount of time your front desk staff spend on the phone scheduling patients. Each scheduling call can take up to 8 minutes of their time. Imagine that all being handled by the software, and your staff being free to work on providing better service within the office.
Not only does our Online Scheduling feature allow for more new patients to schedule online, it also improves your website! With our unique design, we drive more traffic to your website, keep them on your site for longer, and boost your trust factor with Google.
When it comes to ChiroTouch reviews, we highly recommend the ChiroTouch/Review Wave duo because it accomplishes so much for your Chiropractic Marketing. Take your ChiroTouch software to the next level with Review Wave! Contact our team via phone, email or chat with any questions. We are always here to help.