"With the help of Review Wave, we have doubled our online Google and Yelp reviews. Reviews are the golden key to the growth. Review Wave is very easy to use, and patients really enjoy the simplicity it creates for them to write a review. Reviews just got simpler."
– Jerry A. Jones, Founder & CEO Wellness Springs Dental
The Simple Review System
See your key performance indicators for getting reviews all in one simple dashboard. Reviews requested, Requested opened, Feedback given, Major Review Sites visited and Total Reviews.
Request Reviews and Reminders
In just a few seconds you can send email feedback requests, sms feedback requests or BOTH.
Feedback Gate Prior To Going to Major Online Review Sites
You want to make sure that you do not ask unhappy customers for reviews on major sites, so first get feedback on our Feedback Gate and then based on their level of happiness ask them for the review on the major review site or what you can do to improve their service.
Instead of only asking “How Would You Rate Your Experience With Us?” our Satisfaction Surveys give you the chance to really find out what the person thinks.
Obviously you want your team to always deliver quality service in a professional & reliable manner. Satisfaction Surveys give your customers the chance to give you their valuable feedback. Thus showing them you care about delivering a great experience and that you value their feedback.
Feedback is Actionable
By sending a survey after each appointment, you hear the good and bad, not just what your staff wants you to hear. You get feedback in real-time and you can take fast action to improve customer satisfaction.
Results are Measurable
In our dashboard you will get a unique score for each of the survey questions you ask. This allows you to see how your business performs over time using these scores.
Links to Any Online Reviews Sites
Once you have identified happy customers send them directly to where they can leave a 5 star review and expand your online reputation in a positive way to any review site you want!
Automated Thank You And Negative Feedback Alerts
After they leave you feedback wether negative or positive send them a thank you using our marketing automation with fully customizable email templates.
Why Do Reviews Matter?
Reviews Stand Out in Search Results.
5 Yellow Star reviews on sites like Google and Yelp can move searchers to check your business listing, increase conversions, and help organic rankings in the search engines.
Reviews Improve Conversions.
Leads, Calls, Sales, Signups, etc are influenced by having a volume of good reviews, these reviews make people more comfortable to do business with you. Surveys have shown 90% of the population says positive online reviews influence their buying decisions.
Reviews Affect Rankings?
No official of Google has ever confirmed that reviews have an impact on rankings but when thousands of professionals that make their living doing search engine optimization were surveyed in the 2014 MOZ Local Search Ranking Factors and respondents were asked to identify ranking factors. The response was they believe that not only the quantity of reviews but also the speed of getting reviews were significant ranking factors.
You Want To Get Reviews Continuously Over Time.
We don’t recommend you ask all your clients to leave you reviews at the same time. You need to have a review getting and feedback system as a part of your ongoing business process.
Review Wave - Yelp & Google Reviews
Showcase Yelp and Google Places Reviews on your website with ease via our 100% free Yelp and Google Reviews WordPress plugin. Great for any business that uses WordPress, has reviews on Yelp or Google and wants to display them on their website.